{"id":1019,"date":"2026-09-04T14:26:55","date_gmt":"2026-09-04T17:26:55","guid":{"rendered":"https:\/\/3xsmarket.com\/?page_id=1019"},"modified":"2026-09-04T14:27:34","modified_gmt":"2026-09-04T17:27:34","slug":"trocas-e-devolucoes","status":"publish","type":"page","link":"https:\/\/3xsmarket.com\/py\/trocas-e-devolucoes\/","title":{"rendered":"Trocas e Devolucoes"},"content":{"rendered":"\n<div class=\"wp-block-group xs-returns-page is-layout-constrained wp-block-group-is-layout-constrained\">\n<style data-wp-block-html=\"css\">\n\/* =========================================================\n   3XS MARKET \u2014 TROCAS E DEVOLU\u00c7\u00d5ES\n   CSS ESPEC\u00cdFICO DA P\u00c1GINA\n========================================================= *\/\n\n.xs-returns-page,\n.xs-returns-page * {\n  box-sizing: border-box;\n}\n\n.xs-returns-page {\n\n  --xs-blue: #071A45;\n  --xs-blue-dark: #051536;\n  --xs-blue-hover: #0D2D6B;\n\n  --xs-orange: #FF5A00;\n\n  --xs-bg: #F6F8FB;\n  --xs-border: #E1E6EE;\n\n  --xs-text: #101828;\n  --xs-text-secondary: #667085;\n  --xs-text-light: #98A2B3;\n\n  --xs-white: #FFFFFF;\n\n  width: 100%;\n  margin: 0;\n  padding: 0 0 70px;\n\n  background: #FFFFFF;\n  color: var(--xs-text);\n\n  font-family: inherit;\n}\n\n.xs-returns-page a {\n  text-decoration: none;\n}\n\n\n\/* =========================================================\n   CONTAINER\n========================================================= *\/\n\n.xs-returns-container {\n\n  width: min(\n    1180px,\n    calc(100% - 40px)\n  );\n\n  margin: 0 auto;\n}\n\n\n\/* =========================================================\n   EYEBROW\n========================================================= *\/\n\n.xs-returns-eyebrow {\n\n  display: inline-block;\n\n  margin-bottom: 10px;\n\n  color: var(--xs-orange);\n\n  font-size: 10px;\n  line-height: 1.4;\n\n  font-weight: 800;\n\n  letter-spacing: .12em;\n\n  text-transform: uppercase;\n}\n\n\n\/* =========================================================\n   HERO\n========================================================= *\/\n\n.xs-returns-hero {\n\n  position: relative;\n\n  overflow: hidden;\n\n  padding: 70px 0 72px;\n\n  background:\n    linear-gradient(\n      135deg,\n      #051536 0%,\n      #071A45 58%,\n      #0B2255 100%\n    );\n}\n\n\n.xs-returns-hero::before {\n\n  content: \"\";\n\n  position: absolute;\n\n  width: 430px;\n  height: 430px;\n\n  right: -220px;\n  top: -250px;\n\n  border: 1px solid rgba(255,255,255,.07);\n\n  border-radius: 50%;\n\n  pointer-events: none;\n}\n\n\n.xs-returns-hero::after {\n\n  content: \"\";\n\n  position: absolute;\n\n  width: 260px;\n  height: 260px;\n\n  left: -175px;\n  bottom: -190px;\n\n  border: 1px solid rgba(255,255,255,.05);\n\n  border-radius: 50%;\n\n  pointer-events: none;\n}\n\n\n.xs-returns-hero-content {\n\n  position: relative;\n\n  z-index: 2;\n\n  max-width: 760px;\n}\n\n\n.xs-returns-hero h1 {\n\n  margin: 0;\n\n  color: #FFFFFF;\n\n  font-size: clamp(36px, 5vw, 56px);\n\n  line-height: 1.05;\n\n  font-weight: 800;\n\n  letter-spacing: -1.8px;\n}\n\n\n.xs-returns-hero h1 span {\n  color: #5D8FEA;\n}\n\n\n.xs-returns-hero p {\n\n  max-width: 700px;\n\n  margin: 22px 0 0;\n\n  color: rgba(255,255,255,.76);\n\n  font-size: 16px;\n\n  line-height: 1.7;\n}\n\n\n\/* =========================================================\n   CABE\u00c7ALHOS DAS SE\u00c7\u00d5ES\n========================================================= *\/\n\n.xs-returns-section-heading {\n\n  max-width: 700px;\n\n  margin-bottom: 32px;\n}\n\n\n.xs-returns-section-heading h2 {\n\n  margin: 0 0 10px;\n\n  color: var(--xs-text);\n\n  font-size: clamp(29px, 3vw, 36px);\n\n  line-height: 1.1;\n\n  font-weight: 800;\n\n  letter-spacing: -.035em;\n}\n\n\n.xs-returns-section-heading p {\n\n  margin: 0;\n\n  color: var(--xs-text-secondary);\n\n  font-size: 14px;\n\n  line-height: 1.65;\n}\n\n\n\/* =========================================================\n   RESUMO\n========================================================= *\/\n\n.xs-returns-overview {\n\n  padding: 76px 0;\n\n  background: #FFFFFF;\n}\n\n\n.xs-returns-overview-grid {\n\n  display: grid;\n\n  grid-template-columns:\n    repeat(\n      3,\n      minmax(0, 1fr)\n    );\n\n  gap: 18px;\n}\n\n\n\/* =========================================================\n   CARDS DE INFORMA\u00c7\u00c3O\n========================================================= *\/\n\n.xs-returns-info-card {\n\n  min-height: 245px;\n\n  padding: 28px;\n\n  background: #FFFFFF;\n\n  border: 1px solid var(--xs-border);\n\n  border-radius: 14px;\n\n  box-shadow:\n    0 6px 24px rgba(7,26,69,.035);\n\n  transition:\n    transform .2s ease,\n    border-color .2s ease,\n    box-shadow .2s ease;\n}\n\n\n.xs-returns-info-card:hover {\n\n  transform: translateY(-3px);\n\n  border-color: #CBD5E1;\n\n  box-shadow:\n    0 12px 30px rgba(7,26,69,.07);\n}\n\n\n.xs-returns-info-icon {\n\n  display: flex;\n\n  align-items: center;\n  justify-content: center;\n\n  width: 46px;\n  height: 46px;\n\n  margin-bottom: 22px;\n\n  background: #EEF3FB;\n\n  border-radius: 10px;\n\n  color: var(--xs-blue);\n}\n\n\n.xs-returns-info-icon svg {\n\n  width: 23px;\n  height: 23px;\n}\n\n\n.xs-returns-info-card h3 {\n\n  margin: 0 0 9px;\n\n  color: var(--xs-text);\n\n  font-size: 17px;\n\n  line-height: 1.3;\n\n  font-weight: 800;\n}\n\n\n.xs-returns-info-card p {\n\n  margin: 0;\n\n  color: var(--xs-text-secondary);\n\n  font-size: 13px;\n\n  line-height: 1.7;\n}\n\n\n\/* =========================================================\n   PROCESSO\n========================================================= *\/\n\n.xs-returns-process {\n\n  padding: 76px 0;\n\n  background: var(--xs-bg);\n\n  border-top: 1px solid var(--xs-border);\n\n  border-bottom: 1px solid var(--xs-border);\n}\n\n\n.xs-returns-process-box {\n\n  padding: 42px;\n\n  background: #FFFFFF;\n\n  border: 1px solid var(--xs-border);\n\n  border-radius: 16px;\n}\n\n\n.xs-returns-steps {\n\n  display: grid;\n\n  grid-template-columns:\n    repeat(\n      4,\n      minmax(0, 1fr)\n    );\n\n  gap: 12px;\n}\n\n\n.xs-returns-step {\n\n  padding: 22px;\n\n  background: var(--xs-bg);\n\n  border: 1px solid var(--xs-border);\n\n  border-radius: 11px;\n}\n\n\n.xs-returns-step-number {\n\n  display: flex;\n\n  align-items: center;\n  justify-content: center;\n\n  width: 38px;\n  height: 38px;\n\n  margin-bottom: 18px;\n\n  background: var(--xs-blue);\n\n  border-radius: 8px;\n\n  color: #FFFFFF;\n\n  font-size: 11px;\n\n  font-weight: 800;\n}\n\n\n.xs-returns-step-content h3 {\n\n  margin: 0 0 7px;\n\n  color: var(--xs-text);\n\n  font-size: 14px;\n\n  line-height: 1.35;\n\n  font-weight: 750;\n}\n\n\n.xs-returns-step-content p {\n\n  margin: 0;\n\n  color: var(--xs-text-secondary);\n\n  font-size: 12px;\n\n  line-height: 1.6;\n}\n\n\n\/* =========================================================\n   CONDI\u00c7\u00d5ES \/ FAQ\n========================================================= *\/\n\n.xs-returns-conditions {\n\n  padding: 76px 0;\n\n  background: #FFFFFF;\n}\n\n\n.xs-returns-conditions-list {\n\n  width: min(\n    820px,\n    100%\n  );\n\n  margin: 0 auto;\n}\n\n\n.xs-returns-faq-item {\n\n  overflow: hidden;\n\n  margin: 0 0 9px;\n\n  background: #FFFFFF;\n\n  border: 1px solid var(--xs-border);\n\n  border-radius: 10px;\n\n  transition:\n    border-color .2s ease,\n    box-shadow .2s ease;\n}\n\n\n.xs-returns-faq-item:last-child {\n  margin-bottom: 0;\n}\n\n\n.xs-returns-faq-item[open] {\n\n  border-color: #C7D1DF;\n\n  box-shadow:\n    0 7px 22px rgba(7,26,69,.05);\n}\n\n\n.xs-returns-faq-question {\n\n  width: 100%;\n\n  min-height: 64px;\n\n  display: flex;\n\n  align-items: center;\n\n  justify-content: space-between;\n\n  gap: 20px;\n\n  padding: 16px 20px;\n\n  list-style: none;\n\n  cursor: pointer;\n\n  color: var(--xs-text);\n\n  font-family: inherit;\n\n  font-size: 14px;\n\n  font-weight: 700;\n\n  line-height: 1.4;\n}\n\n\n.xs-returns-faq-question::-webkit-details-marker {\n  display: none;\n}\n\n\n.xs-returns-faq-question::marker {\n  display: none;\n}\n\n\n.xs-returns-faq-question:hover {\n  color: var(--xs-blue);\n}\n\n\n\/* =========================================================\n   \u00cdCONE +\n========================================================= *\/\n\n.xs-returns-faq-plus {\n\n  position: relative;\n\n  flex: 0 0 auto;\n\n  width: 28px;\n  height: 28px;\n\n  border-radius: 7px;\n\n  background: #F1F4F8;\n\n  transition:\n    background .2s ease,\n    transform .2s ease;\n}\n\n\n.xs-returns-faq-plus::before,\n.xs-returns-faq-plus::after {\n\n  content: \"\";\n\n  position: absolute;\n\n  left: 50%;\n  top: 50%;\n\n  width: 10px;\n  height: 1.5px;\n\n  background: var(--xs-blue);\n\n  transform:\n    translate(-50%, -50%);\n\n  transition:\n    transform .2s ease,\n    background .2s ease;\n}\n\n\n.xs-returns-faq-plus::after {\n\n  transform:\n    translate(-50%, -50%)\n    rotate(90deg);\n}\n\n\n.xs-returns-faq-item[open]\n.xs-returns-faq-plus {\n\n  background: var(--xs-blue);\n}\n\n\n.xs-returns-faq-item[open]\n.xs-returns-faq-plus::before,\n.xs-returns-faq-item[open]\n.xs-returns-faq-plus::after {\n\n  background: #FFFFFF;\n}\n\n\n.xs-returns-faq-item[open]\n.xs-returns-faq-plus::after {\n\n  transform:\n    translate(-50%, -50%)\n    rotate(0deg);\n}\n\n\n\/* =========================================================\n   RESPOSTA\n========================================================= *\/\n\n.xs-returns-faq-answer {\n\n  padding: 0 20px 20px;\n}\n\n\n.xs-returns-faq-answer p {\n\n  max-width: 700px;\n\n  margin: 0;\n\n  color: var(--xs-text-secondary);\n\n  font-size: 13px;\n\n  line-height: 1.7;\n}\n\n\n\/* =========================================================\n   CONTATO\n========================================================= *\/\n\n.xs-returns-contact {\n\n  padding: 0 0 76px;\n\n  background: #FFFFFF;\n}\n\n\n.xs-returns-contact-box {\n\n  display: flex;\n\n  align-items: center;\n\n  justify-content: space-between;\n\n  gap: 30px;\n\n  padding: 38px 42px;\n\n  background:\n    linear-gradient(\n      135deg,\n      #051536 0%,\n      #071A45 100%\n    );\n\n  border-radius: 16px;\n}\n\n\n.xs-returns-contact-content {\n\n  max-width: 620px;\n}\n\n\n.xs-returns-contact-content\n.xs-returns-eyebrow {\n\n  margin-bottom: 8px;\n}\n\n\n.xs-returns-contact-content h2 {\n\n  margin: 0 0 7px;\n\n  color: #FFFFFF;\n\n  font-size: 30px;\n\n  line-height: 1.12;\n\n  font-weight: 800;\n\n  letter-spacing: -.03em;\n}\n\n\n.xs-returns-contact-content p {\n\n  margin: 0;\n\n  color: rgba(255,255,255,.72);\n\n  font-size: 14px;\n\n  line-height: 1.5;\n}\n\n\n\/* =========================================================\n   BOT\u00c3O\n========================================================= *\/\n\n.xs-returns-contact-button {\n\n  display: inline-flex;\n\n  align-items: center;\n  justify-content: center;\n\n  gap: 10px;\n\n  min-height: 46px;\n\n  padding: 0 20px;\n\n  background: #FFFFFF;\n\n  border-radius: 8px;\n\n  color: var(--xs-blue);\n\n  font-size: 13px;\n\n  font-weight: 750;\n\n  white-space: nowrap;\n\n  transition:\n    transform .2s ease,\n    box-shadow .2s ease;\n}\n\n\n.xs-returns-contact-button:hover {\n\n  transform: translateY(-2px);\n\n  box-shadow:\n    0 8px 25px rgba(0,0,0,.18);\n}\n\n\n.xs-returns-contact-button span {\n  font-size: 17px;\n}\n\n\n\/* =========================================================\n   TABLET\n========================================================= *\/\n\n@media (max-width: 980px) {\n\n  .xs-returns-overview-grid {\n\n    grid-template-columns:\n      repeat(\n        2,\n        minmax(0, 1fr)\n      );\n  }\n\n\n  .xs-returns-steps {\n\n    grid-template-columns:\n      repeat(\n        2,\n        minmax(0, 1fr)\n      );\n  }\n\n}\n\n\n\/* =========================================================\n   MOBILE\n========================================================= *\/\n\n@media (max-width: 680px) {\n\n  .xs-returns-container {\n\n    width: calc(100% - 28px);\n  }\n\n\n  \/* HERO *\/\n\n  .xs-returns-hero {\n\n    padding: 54px 0 58px;\n  }\n\n\n  .xs-returns-hero h1 {\n\n    font-size: 36px;\n  }\n\n\n  .xs-returns-hero p {\n\n    font-size: 14px;\n  }\n\n\n  \/* RESUMO *\/\n\n  .xs-returns-overview {\n\n    padding: 58px 0 64px;\n  }\n\n\n  .xs-returns-section-heading {\n\n    margin-bottom: 24px;\n  }\n\n\n  .xs-returns-section-heading h2 {\n\n    font-size: 29px;\n  }\n\n\n  .xs-returns-section-heading p {\n\n    font-size: 13px;\n  }\n\n\n  .xs-returns-overview-grid {\n\n    grid-template-columns: 1fr;\n\n    gap: 10px;\n  }\n\n\n  .xs-returns-info-card {\n\n    min-height: auto;\n\n    padding: 22px;\n  }\n\n\n  \/* PROCESSO *\/\n\n  .xs-returns-process {\n\n    padding: 64px 0;\n  }\n\n\n  .xs-returns-process-box {\n\n    padding: 28px 20px;\n\n    border-radius: 15px;\n  }\n\n\n  .xs-returns-steps {\n\n    grid-template-columns: 1fr;\n\n    gap: 10px;\n  }\n\n\n  .xs-returns-step {\n\n    padding: 18px;\n  }\n\n\n  \/* CONDI\u00c7\u00d5ES *\/\n\n  .xs-returns-conditions {\n\n    padding: 64px 0;\n  }\n\n\n  .xs-returns-faq-question {\n\n    min-height: 62px;\n\n    padding: 15px 16px;\n\n    font-size: 14px;\n  }\n\n\n  .xs-returns-faq-answer {\n\n    padding: 0 16px 18px;\n  }\n\n\n  .xs-returns-faq-answer p {\n\n    font-size: 13px;\n  }\n\n\n  \/* CONTATO *\/\n\n  .xs-returns-contact {\n\n    padding-bottom: 64px;\n  }\n\n\n  .xs-returns-contact-box {\n\n    align-items: flex-start;\n\n    flex-direction: column;\n\n    padding: 30px 22px;\n\n    border-radius: 15px;\n  }\n\n\n  .xs-returns-contact-content h2 {\n\n    font-size: 27px;\n  }\n\n\n  .xs-returns-contact-button {\n\n    width: 100%;\n  }\n\n}\n<\/style>\n\n<div class=\"xs-returns-page\">\n\n  <!-- =====================================================\n       HERO\n  ====================================================== -->\n  <section class=\"xs-returns-hero\">\n\n    <div class=\"xs-returns-container\">\n\n      <div class=\"xs-returns-hero-content\">\n\n        <span class=\"xs-returns-eyebrow\">\n          3XS MARKET \u2022 ATENDIMENTO\n        <\/span>\n\n        <h1>\n          Trocas e <span>Devolu\u00e7\u00f5es<\/span>\n        <\/h1>\n\n        <p>\n          Precisa trocar ou devolver um produto?\n          Confira abaixo como funciona o processo e encontre\n          todas as informa\u00e7\u00f5es necess\u00e1rias para solicitar seu atendimento.\n        <\/p>\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- =====================================================\n       RESUMO\n  ====================================================== -->\n  <section class=\"xs-returns-overview\">\n\n    <div class=\"xs-returns-container\">\n\n      <div class=\"xs-returns-section-heading\">\n\n        <span class=\"xs-returns-eyebrow\">\n          ANTES DE SOLICITAR\n        <\/span>\n\n        <h2>\n          Entenda como funciona\n        <\/h2>\n\n        <p>\n          Nosso objetivo \u00e9 tornar o processo simples,\n          transparente e seguro.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"xs-returns-overview-grid\">\n\n        <!-- CARD 1 -->\n        <div class=\"xs-returns-info-card\">\n\n          <div class=\"xs-returns-info-icon\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\">\n              <path\n                d=\"M20 11A8 8 0 1 0 18 16\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.7\"\n                stroke-linecap=\"round\"\n              \/>\n              <path\n                d=\"M20 5V11H14\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.7\"\n                stroke-linecap=\"round\"\n                stroke-linejoin=\"round\"\n              \/>\n            <\/svg>\n          <\/div>\n\n          <h3>\n            Troca\n          <\/h3>\n\n          <p>\n            Caso precise substituir um produto,\n            entre em contato com nossa equipe para\n            receber as orienta\u00e7\u00f5es sobre o procedimento.\n          <\/p>\n\n        <\/div>\n\n\n        <!-- CARD 2 -->\n        <div class=\"xs-returns-info-card\">\n\n          <div class=\"xs-returns-info-icon\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\">\n              <path\n                d=\"M5 6H19V18H5V6Z\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.7\"\n                stroke-linejoin=\"round\"\n              \/>\n              <path\n                d=\"M8 10H16\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.7\"\n                stroke-linecap=\"round\"\n              \/>\n              <path\n                d=\"M8 14H13\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.7\"\n                stroke-linecap=\"round\"\n              \/>\n            <\/svg>\n          <\/div>\n\n          <h3>\n            Devolu\u00e7\u00e3o\n          <\/h3>\n\n          <p>\n            Se a compra n\u00e3o atender \u00e0s suas expectativas,\n            consulte as condi\u00e7\u00f5es para solicitar a devolu\u00e7\u00e3o\n            do produto.\n          <\/p>\n\n        <\/div>\n\n\n        <!-- CARD 3 -->\n        <div class=\"xs-returns-info-card\">\n\n          <div class=\"xs-returns-info-icon\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\">\n              <path\n                d=\"M12 3L19 6V11.5C19 16.2 16.2 19.1 12 21C7.8 19.1 5 16.2 5 11.5V6L12 3Z\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.7\"\n                stroke-linejoin=\"round\"\n              \/>\n              <path\n                d=\"M9 12L11 14L15.5 9.5\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.7\"\n                stroke-linecap=\"round\"\n                stroke-linejoin=\"round\"\n              \/>\n            <\/svg>\n          <\/div>\n\n          <h3>\n            Produto com problema\n          <\/h3>\n\n          <p>\n            Se o produto apresentar defeito ou estiver\n            diferente do pedido, nossa equipe poder\u00e1\n            orientar voc\u00ea sobre os pr\u00f3ximos passos.\n          <\/p>\n\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- =====================================================\n       COMO SOLICITAR\n  ====================================================== -->\n  <section class=\"xs-returns-process\">\n\n    <div class=\"xs-returns-container\">\n\n      <div class=\"xs-returns-process-box\">\n\n        <div class=\"xs-returns-section-heading\">\n\n          <span class=\"xs-returns-eyebrow\">\n            PASSO A PASSO\n          <\/span>\n\n          <h2>\n            Como solicitar uma troca ou devolu\u00e7\u00e3o\n          <\/h2>\n\n          <p>\n            Siga estas etapas para que possamos analisar\n            sua solicita\u00e7\u00e3o e orientar o procedimento.\n          <\/p>\n\n        <\/div>\n\n\n        <div class=\"xs-returns-steps\">\n\n          <!-- ETAPA 01 -->\n          <div class=\"xs-returns-step\">\n\n            <div class=\"xs-returns-step-number\">\n              01\n            <\/div>\n\n            <div class=\"xs-returns-step-content\">\n\n              <h3>\n                Entre em contato\n              <\/h3>\n\n              <p>\n                Informe o n\u00famero do pedido e explique\n                o motivo da solicita\u00e7\u00e3o.\n              <\/p>\n\n            <\/div>\n\n          <\/div>\n\n\n          <!-- ETAPA 02 -->\n          <div class=\"xs-returns-step\">\n\n            <div class=\"xs-returns-step-number\">\n              02\n            <\/div>\n\n            <div class=\"xs-returns-step-content\">\n\n              <h3>\n                Envie as informa\u00e7\u00f5es\n              <\/h3>\n\n              <p>\n                Nossa equipe poder\u00e1 solicitar fotos,\n                v\u00eddeos ou outras informa\u00e7\u00f5es necess\u00e1rias\n                para analisar o caso.\n              <\/p>\n\n            <\/div>\n\n          <\/div>\n\n\n          <!-- ETAPA 03 -->\n          <div class=\"xs-returns-step\">\n\n            <div class=\"xs-returns-step-number\">\n              03\n            <\/div>\n\n            <div class=\"xs-returns-step-content\">\n\n              <h3>\n                Aguarde a an\u00e1lise\n              <\/h3>\n\n              <p>\n                Ap\u00f3s recebermos as informa\u00e7\u00f5es,\n                nossa equipe avaliar\u00e1 a solicita\u00e7\u00e3o\n                e informar\u00e1 como prosseguir.\n              <\/p>\n\n            <\/div>\n\n          <\/div>\n\n\n          <!-- ETAPA 04 -->\n          <div class=\"xs-returns-step\">\n\n            <div class=\"xs-returns-step-number\">\n              04\n            <\/div>\n\n            <div class=\"xs-returns-step-content\">\n\n              <h3>\n                Siga as orienta\u00e7\u00f5es\n              <\/h3>\n\n              <p>\n                Caso a solicita\u00e7\u00e3o seja aprovada,\n                voc\u00ea receber\u00e1 as instru\u00e7\u00f5es para\n                envio ou devolu\u00e7\u00e3o do produto.\n              <\/p>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- =====================================================\n       CONDI\u00c7\u00d5ES\n  ====================================================== -->\n  <section class=\"xs-returns-conditions\">\n\n    <div class=\"xs-returns-container\">\n\n      <div class=\"xs-returns-section-heading\">\n\n        <span class=\"xs-returns-eyebrow\">\n          CONDI\u00c7\u00d5ES\n        <\/span>\n\n        <h2>\n          Informa\u00e7\u00f5es importantes\n        <\/h2>\n\n        <p>\n          Confira alguns pontos importantes antes\n          de enviar sua solicita\u00e7\u00e3o.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"xs-returns-conditions-list\">\n\n        <details class=\"xs-returns-faq-item\" open>\n\n          <summary class=\"xs-returns-faq-question\">\n\n            <span>\n              O produto precisa estar em quais condi\u00e7\u00f5es?\n            <\/span>\n\n            <span class=\"xs-returns-faq-plus\"><\/span>\n\n          <\/summary>\n\n          <div class=\"xs-returns-faq-answer\">\n\n            <p>\n              O produto deve ser enviado conforme as orienta\u00e7\u00f5es\n              fornecidas pela nossa equipe. Sempre que aplic\u00e1vel,\n              mantenha embalagem, acess\u00f3rios, manuais e demais\n              itens que acompanham o produto.\n            <\/p>\n\n          <\/div>\n\n        <\/details>\n\n\n        <details class=\"xs-returns-faq-item\">\n\n          <summary class=\"xs-returns-faq-question\">\n\n            <span>\n              O que devo informar ao solicitar a troca?\n            <\/span>\n\n            <span class=\"xs-returns-faq-plus\"><\/span>\n\n          <\/summary>\n\n          <div class=\"xs-returns-faq-answer\">\n\n            <p>\n              Informe o n\u00famero do pedido, o produto envolvido\n              e o motivo da solicita\u00e7\u00e3o. Dependendo do caso,\n              nossa equipe poder\u00e1 solicitar fotos ou outras\n              informa\u00e7\u00f5es para realizar a an\u00e1lise.\n            <\/p>\n\n          <\/div>\n\n        <\/details>\n\n\n        <details class=\"xs-returns-faq-item\">\n\n          <summary class=\"xs-returns-faq-question\">\n\n            <span>\n              Como funciona o reembolso?\n            <\/span>\n\n            <span class=\"xs-returns-faq-plus\"><\/span>\n\n          <\/summary>\n\n          <div class=\"xs-returns-faq-answer\">\n\n            <p>\n              Ap\u00f3s a aprova\u00e7\u00e3o da devolu\u00e7\u00e3o e a conclus\u00e3o\n              do processo, o reembolso seguir\u00e1 as condi\u00e7\u00f5es\n              aplic\u00e1veis \u00e0 forma de pagamento utilizada na compra.\n            <\/p>\n\n          <\/div>\n\n        <\/details>\n\n\n        <details class=\"xs-returns-faq-item\">\n\n          <summary class=\"xs-returns-faq-question\">\n\n            <span>\n              E se eu receber um produto diferente do que pedi?\n            <\/span>\n\n            <span class=\"xs-returns-faq-plus\"><\/span>\n\n          <\/summary>\n\n          <div class=\"xs-returns-faq-answer\">\n\n            <p>\n              Entre em contato com nossa equipe antes de realizar\n              qualquer procedimento. Informe o n\u00famero do pedido\n              e envie, se solicitado, imagens do produto recebido\n              para que possamos verificar a ocorr\u00eancia.\n            <\/p>\n\n          <\/div>\n\n        <\/details>\n\n\n        <details class=\"xs-returns-faq-item\">\n\n          <summary class=\"xs-returns-faq-question\">\n\n            <span>\n              O que fa\u00e7o se o produto chegar danificado?\n            <\/span>\n\n            <span class=\"xs-returns-faq-plus\"><\/span>\n\n          <\/summary>\n\n          <div class=\"xs-returns-faq-answer\">\n\n            <p>\n              Recomendamos registrar a situa\u00e7\u00e3o e entrar em contato\n              conosco o quanto antes, informando o n\u00famero do pedido\n              e apresentando as informa\u00e7\u00f5es solicitadas pela equipe.\n            <\/p>\n\n          <\/div>\n\n        <\/details>\n\n\n        <details class=\"xs-returns-faq-item\">\n\n          <summary class=\"xs-returns-faq-question\">\n\n            <span>\n              Posso enviar o produto de volta sem falar com a equipe?\n            <\/span>\n\n            <span class=\"xs-returns-faq-plus\"><\/span>\n\n          <\/summary>\n\n          <div class=\"xs-returns-faq-answer\">\n\n            <p>\n              N\u00e3o recomendamos o envio sem orienta\u00e7\u00e3o pr\u00e9via.\n              Entre em contato conosco primeiro para receber\n              as instru\u00e7\u00f5es corretas para o seu pedido.\n            <\/p>\n\n          <\/div>\n\n        <\/details>\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- =====================================================\n       CTA\n  ====================================================== -->\n  <section class=\"xs-returns-contact\">\n\n    <div class=\"xs-returns-container\">\n\n      <div class=\"xs-returns-contact-box\">\n\n        <div class=\"xs-returns-contact-content\">\n\n          <span class=\"xs-returns-eyebrow\">\n            PRECISA DE AJUDA?\n          <\/span>\n\n          <h2>\n            Fale com nossa equipe\n          <\/h2>\n\n          <p>\n            Se ainda tiver d\u00favidas sobre uma troca ou devolu\u00e7\u00e3o,\n            nossa equipe est\u00e1 pronta para ajudar.\n          <\/p>\n\n        <\/div>\n\n\n        <a\n          href=\"\/central-de-ajuda\/\"\n          class=\"xs-returns-contact-button\"\n        >\n          Acessar Central de Ajuda\n          <span>\u2192<\/span>\n        <\/a>\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>3XS MARKET \u2022 ATENDIMENTO Trocas e Devolu\u00e7\u00f5es Precisa trocar ou devolver um produto? Confira abaixo como funciona o processo e encontre todas as informa\u00e7\u00f5es necess\u00e1rias para solicitar seu atendimento. ANTES DE SOLICITAR Entenda como funciona Nosso objetivo \u00e9 tornar o processo simples, transparente e seguro. Troca Caso precise substituir um produto, entre em contato com [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1019","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"_links":{"self":[{"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/pages\/1019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/comments?post=1019"}],"version-history":[{"count":2,"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/pages\/1019\/revisions"}],"predecessor-version":[{"id":1021,"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/pages\/1019\/revisions\/1021"}],"wp:attachment":[{"href":"https:\/\/3xsmarket.com\/py\/wp-json\/wp\/v2\/media?parent=1019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}